What Types of Change Processes Require Change Management?

Companies are constantly undergoing changes, but some are so significant that they require targeted change management. This text explains which change processes – such as strategic, operational, technological, and cultural changes – need this. The difference between a change process (“What”) and a change management (“How”) is highlighted. Finally, criteria are provided for when a change process should be accompanied by change management.

Change processes are ubiquitous in companies and occur continuously. However, some of these changes are so extensive and significant that they require a structured change management approach. This text explains which types of change processes require targeted change management and why.

Change Process vs. Change Management

Change processes refer to the “What” – the specific changes within the organization. These include structural adjustments, cultural changes, technological upgrades, or strategic realignments. Examples are:

• Implementation of new software
• Reorganization of a department
• Adaptation to new regulatory requirements

Change management, on the other hand, focuses on the “How” – the methods and approaches used to successfully implement and manage these changes.

Types of Change Processes

Typical types of change processes that require structured change management include:

• Strategic changes: These affect the company’s long-term direction and goals. Example: A merger or acquisition.
• Operational changes: These impact daily operations and processes. Example: Introduction of a lean management system.
• Technological changes: These involve the implementation of new technologies. Example: Deployment of a new ERP system.
• Cultural changes: These affect the values, norms, and behaviors within the organization. Example: Establishing a new corporate culture after a merger.

When is Change Management Important?

Change management becomes particularly important when the change is extensive and has the potential to significantly impact the organization. Criteria for when a change process should be accompanied by a change management process include:

• Scope and complexity of the change: The more extensive and complex the change, the more necessary a systematic approach becomes.
• Number of employees affected: When many employees are impacted by the change, change management is essential.
• Impact on corporate culture: Changes that deeply affect the company’s culture require a change management process.
• Timeframe: Major changes that need to be implemented within a short period require careful change management.

Overall, change management is an indispensable tool to ensure that major and important changes in a company are not only planned but also successfully implemented.

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